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What are the shipping costs for journals and related products?

We offer free shipping worldwide for orders over $60. For orders under $60, shipping fees will depend on your location and the shipping method selected.

How long will it take for my order to ship?

We typically ship orders within 1-2 business days. Custom products may require additional processing time, which will be specified on the product page.

How long does delivery take?

Standard delivery typically takes 5-10 business days, depending on your location. Expedited shipping options are available and can be chosen at checkout.

How can I track my order?

Once your order has been shipped, we will send a shipping confirmation email with tracking information. You can track your order either through the "Order Status" page on our website or by using the tracking number directly with the courier.

Can I customize journals and stickers?

Yes, we offer customization options for journals and stickers. You can choose different sizes, paper types, and designs. Details and customization options are available on the respective product pages.

What should I do if there is a problem with the product I received?

If you receive a product with any quality issues or discrepancies from your order, please contact our customer service within 7 days of receipt. We will provide a return or exchange service to ensure your satisfaction.

What payment methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely.

Do you offer gift wrapping options?

Yes, we offer gift wrapping services for a small additional fee. You can select this option at checkout and add a personal message if you wish.

Can I change or cancel my order after placing it?

If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations only if the order has not yet been shipped.

Do you offer international shipping?

Yes, we ship worldwide. Please be aware that shipping times may vary and additional customs fees or import duties may apply depending on your country.

How do I return or exchange an item?

If you are not satisfied with your purchase, you may return or exchange the item within 30 days of delivery. Please ensure that the item is in its original condition and packaging. Contact our customer service for a return authorization and instructions on how to send the item back.